Dr. Abdel Aal Amir Moh
Communication skill is a dynamic process which involves an exchange of information between two parties to convey thoughts or feelings. There are two types of communication skills, verbal (spoken words), and non-verbal (body language, visual images, written words). Communication is the most important factor for effective medical interview (from simple history taking to breaking bad news). Principles of effective communication include good planning, show of empathy and learning how to handle difficult emotional outbreaks. In conclusion, communication skills play an important role in achieving good medical practice and should be a part of training programmes of students and doctors.
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